Read What Our Clients Are Saying About Acree Air!
"Chris was Excellent - also his partner. Thanks." Bill H., Tampa
"Very good job!" Arnold G., Tampa
"Service was excellent. Both service men were professional yet personable. Your phone rep kept us appraised of arrival times. As long as the system we were sold performs as expected, I would not change a thing." Jeff and Barb E., Temple Terrace
"Mr. Mike Clark was very helpful, courteous and informative. We are very satisfied with your service and your personnel. Would recommend you to friends and family!" Berney R., Wesley Chapel, FL
"Best service I have had from any company of any kind since moving to Florida over 40 years ago. Beautiful, professional looking job on completion. Installers worked hard and they were absolutely professional in their demeanor. I can't say enough good things about your company. I would recommend ACREE to anyone." Larry B., Kenneth City, FL
"The respect and courtesy of your techs is an outstanding feature. Your company always seeks to help with cost and you are very professional." Joseph & Fredo C., Riverview, FL
"I was impressed with the knowledge and depth of understanding of A/C and systems exhibited by your technician Chris." John K., Lakeland, FL
"Great job. Professional and fast." Steve M., Dunedin, FL
"Both of your installation techs were outstanding, personable, friendly and informative. Two of the best techs I have ever dealt with, they did what they said in the time they said they would do it." Robert R., Palm Harbor, FL
"We have been impressed since day one! Over a year ago, we needed a new air system urgently - you came out looked at it and ordered new equipment and installed it in about 12 hours. Installation was great! Since then, we have had our system maintained by you and also had you install a new duct sytem in our home. EVERY single person on the phone and in person associated with your company is/has been POLITE, knowledgeable and professional. And they speak highly of the company they work for! I recommend you to EVERYONE!! Thank you! Quality work and #1 Customer Service! If you can't tell we really wouldn't call ANYONE else!! We love you guys! Amy H., St. Pete, FL
"EXCELLENT!" Art S., Lutz, FL
"Chris and Joe are two of the best service professionals we have ever had at our home! They are efficient, very knowledgeable and very professional. They worked very hard and when they ran into two unexpected situations, they handled the problems quickly by figuring out what was wrong and fixing it. We were very pleased and very impressed. Both are great guys!" Emalie and Ron G., Wesley Chapel, FL
"After dark installation - all of them were kind and considerate" Rebecca C., Lakeland, FL
"Rick and Jason did a good job explaining everything. Tom and James did a great job with the installation!" Amanda R., Plant City, FL
"Courtesy and efficiency, Pete and Rodney were great!" Mary S., Brooksville, FL
"Jared, Pete and Rodney were all great to work with. They all make you feel confident about their recommendations. Michael Trino is easy to work with as well." Donald N., Clearwater
"A professional job from start to finish!" Peter K., Wesley Chapel
"I wanted to especially commend Phil, the technician that handled our system rejuvenation and inspection, he was very polite, helpful and cooperative. He is a real credit to your company" Robert B., Palm Harbor
"We were very pleased with the quality of the installation both inside the garage and outside in the yard. The technicians did an outstanding job and took pride in their work. They even waited 30 minutes for me to get home so they could explain the system to both my spouse and me. I really appreciated their professionalism and knowledge of the products installed. We look forward to continuing our relationship with Acree Air." James R., Wesley Chapel
"The two men were very polite and answered any questions that I asked them - and also, they were very good workers." Walter H., Seffner
"What impressed me most was the way both men worked - very neat and fast for what they had to do." Virginia D., Largo
"Excellent in all respects. I would definitely recommend your company to any of my friends or neighbors. Thanks for the great job!" Janice L., St. Pete
"Two of our neighbors asked about our experience and asked for your company business cards. Hope this helps with referrals!" Rene & Suzie D., Largo
"It was late in the evening but your technician would not not leave until he had the job done and we were set up for the night." Vanessa T., St. Pete
"Great crew, hard workers, very polite and the clean up was excellent" Joel M., Brandon
"The install technicians were great. They were courteous and answered all my questions. They kept me updated on what they were doing. I hope the unit does as good a job as they did." Greg N., Tampa
"Chris and Joe - two professional, courteous and responsible young men. They worked diligently, using their time very well. A pleasure having them work here." Barbara S., Wesley Chapel
"Perfect! Special thanks to Ronda, Sabrina, Phil, Neil, Dee and Chris. Exceptional Service and professionalism." Sondra K., Clearwater
"Very efficient - technician knew his job!" Linda C., Largo
"Somehow the separate service date got mixed up and did not occur same day as our new unit was installed as originally planned. However, we were 110% satisfied with all the work, service and equipment - especially thank Jared, Pete and Rodney" Allen A., Seminole
"Your representatives are always courteous, friendly and hard working. It is an added bonus that they are available weekends and evenings." Cindy O., Tampa
"Both technicians went out of their way to be neat, clean and courteous. My wife was very impressed with how neat and clean they were. Thanks to Acree Air for hiring the right people and thanks for the quality work at a fair price." Don & Kay, Lutz
'Your technicians made what was a stressful time for us very pleasant . They were all very polite and friendly - and they didn't mind our four noisy dogs. We have already given 2 of our neighbors your information. Pete and Rodney were excellent and if it wasn't for the shiny new unit, I couldn't tell that they had been in the backyard!" Sonia R., Riverview
"We were EXTREMELY IMPRESSED with the installation team. They called and gave an exact time they would be here. They were professional and personable. They asked some questions and went about their work. The team knew their jobs and compelted the work in a timely fashion. Our house is older and they knew how to handle all the situations an older house brings. Our confidence with Acree AIr is grounded knowing our system was put in safely and professionally." Jeff & Susan, Tampa FL
"Both techs were quiet and respectful. Went in and out of the house a lot - protective coverings were used everytime! :-) Chris was very courteous and kind. Thank you!" Pauline B., Tampa, FL
"Excellent, Excellent Service!!! Polite, courteous, thorough, hard workers, experienced and clean." Lewis D., New Port Richey
"Words cannot express how thankful I am to you. I have never been so impressed with a company as I am with yours. Customer service is definitely your calling. You (and Ashley) let me vent my frustration and remained calm, kind, and courteous. I, on the other hand lost my cool (pun intended) and I do apologize for that. The way that you turned such a negative experience into such a positive one is truly remarkable! Although I did not meet either of the technicians, my husband was so impressed with Jared and his knowledge and the care he took in explaining everything and checking our system - even though he was exhausted from a very long work day He is a valuable employee to your company and again my thanks to him for coming to our house so late at night. I know your company takes pride in their work and I plan on telling everyone what a great company you are - I also want to let everyone know just how nice it was that you actually listened to me vent and not be judged. You allowed me time to explain and never once did you talk down to me as so many other companies do to their customers. You will get all our business in the future and I plan on recommending you to anyone who needs a new air conditioner or any repairs. Thank you, thank you from the bottom of my heart for listening and truly, truly caring about your customers and the service they receive. A very rare trait in the business world today. You guys are truly the best! I plan on writing the Better Business Bureau to let them know how great you are and I wish everyone conducted busines in the manner that you do. You really take pride in your work and it shows!" Carol Bolton, Tampa, FL
“The old saying a satisfied customer is your best advertisement is true here. Last week I had the lower level AC replaced. Your employees did everything I was told they would – even work in the rain. I feel good about the next 10 years with the Acree team.” James Montegny, Lutz, FL
“Steve, Aaron, Pete, Darrell and assistants worked diligently the entire time they were here on the job. We were very pleased with the product and work of all the team members. Thank you.” Dennis Hills, Palm Harbor, FL
“Everyone did a great job! The installers were very clean and professional. They explained how the AC works along with the filters. I would recommend Acree Air to anyone.” Brooke Rose, St. Pete, FL
“We were very impressed that we were able to have this job done on a Sunday. Impressed we got a call 45 minutes ahead of time to let us know when they would be here and they even arrived a few minutes early. They were very professional and happy to answer any questions even after working 9 hours in the heat. Felt comfortable with them at my home all day. They were even friendly to the dogs when they decided to be nosey. Very satisfied and hope to have as good of service for maintenance and service calls.” Elizabeth Weaver, Tampa, FL
“Installers were outstanding” Naomi Perry, Tampa, FL
“Everyone that has come to our home was amazing. Friendly, helpful, hard working, just a wonderful group of people. I have already recommended your company to my friends. Thank you soooo much” Mike and Christy Hedgepeth, Clearwater, FL
“Your guys were polite, friendly and kept us informed. I think they did a good job on the installation. They stayed until almost 1 AM to finish.” Jim Carow, Tampa, FL
“You should be proud as your technicians are the best” Wayne Whitman, Clearwater, FL
“Your senior tech was very knowledgeable and pleasant. We were also very pleased with installers and their excellent work.” J. Christensen, Lake Alfred, FL
“Mike was extremely knowledgeable and informative and a pleasure to deal with. I appreciated his straightforwardness and professionalism.” James D. Bruner, Riverview, FL
“The installation went from one day to 2 ½ days but Acree was very generous offering to put us up in a hotel until we had air. Every representative from Acree was very courteous and I was amazed at the techs who worked for three straight days without a lunch break.” Robert Corey Estes, Clearwater, FL
“Your team did a Great job. Thanks. They knew what they were doing and made adjustments for the upgraded equipment. I have already recommended you to friends.” Karen Neidhardt, Tampa FL
“Your representatives were professional – worked hard and pleasant to have working on our house. Your installation manager took the time to make sure we as a customer were satisfied.” Alexander S. Brown, Tampa, FL
“You were very accommodating when making our appointment. All phone calls were handled promptly and professionally.” Annette Suggs, Gulfport, FL
“We were very appreciative of how quickly our system was installed” Erich Heintzen, St. Pete, FL
“All your people were very nice and polite and very friendly. Our installer was very friendly. Keep up the good work, will recommend you any time.” Kenneth Brown, Clearwater, FL
“Your installation techs were great, especially Chris who was so truly amazing and exceeded expectations.” Barbara Maurice Griffith, Land O’ Lakes, FL
“Aaron was exceptional. His attention to detail was outstanding and he is a hard worker. Besides a couple of scheduling mistakes, I was impressed with everyone that I had contact with. Your commitment to customer service was noticed and appreciated.” Mike Ahwash, Tampa, FL
“Aaron was excellent. Very professional and very meticulous in his work. Work to finish took longer than expected, but much of that was due to all the air handler and duct work needed to be done in the attic crawl space.” James Walsh, Brandon, FL
“From your sales person Matt right through to your install tech Aaron and his helper, this was a very positive experience. Everyone was not only courteous and professional but went that extra step to make sure no question was left unanswered or any doubt about the product was left. 3 very exceptional people.” Randy Wilson, Wesley Chapel, FL
“Great guys, worked from 10:00 AM to 8:15 PM without lunch. These guys were awesome and I will recommend you to others. Great job, nothing to improve – thank you!” E. Chanan, Brandon, FL
“Your employees did an excellent job. They were very polite and worked efficiently. I will recommend Acree to anyone I know that is in need of AC service. Thanks for a very good job.” William Perkins, Lakeland, FL
“Lester and Jared worked very hard under adverse conditions (100 degree weather – in sun) to complete their installation.” Peter and Helena Nossal, Tarpon Springs, FL
“Your service was above and beyond! Thank you so much!” Jason and Ashley Harrison, Seffner, FL
“Technicians did an excellent job – Jim also was professional about his presentation.” Clement Jaggan, Tampa, FL
“Office staff is very professional” Joseph Parker, Holiday, FL
“All employees were polite and very professional and we had 5 of them here. We plan on staying with Acree for many years and I will recommend your company to my friends.” Jerry and Carol Weeks, Lakeland, FL
“Very pleased with service” Ted Hall, Zephyrhills, FL
“The fact that it poured with rain and they had to replace our duct work, we were very impressed with their fortitude. Please thank everyone for us and thank you for working with us financially; we really appreciate all your help.” Charles Welsh Jr., Largo, FL
“The gentlemen were so friendly and very courteous. We enjoyed talking to them and they did a very good job.” Myrtle Bearden, Tampa, FL
“Guys worked hard to get the job done and make my family happy. Also took the time to explain the system to me.” Bob Trzeciak, Brandon, FL
“I would like to thank you very much for sending out such a very nice tech to do the sanitizing in our home. I was telling him my husband was in the Moffitt hospital with Leukemia and would be coming home with no immune system practically, and that was when he suggested having the duct work done also. Well, it was a little too much for us to have that done since we are both on social security and that was when he decided to let us get it all for $150. He was so concerned about my husband being able to come home to a clean atmosphere. I really have to thank you for having such a concerned employee working for your company, you do not find many people that are as concerned like that today. I commend you and thank you!” Jeanie Petrella, Valrico, FL
“Everything went really well! The only thing that I would suggest is ensuring that the sales rep does a complete quote on everything that is needed to make the system run as efficient as possible. We ran into an additional expense that was needed but not expected. That should have been identified in the original quote. Other than that, this was a very positive experience and I would recommend Acree to friends and family.” Justin Paladini and Venus Haines, Dover, FL
“Great customer service skills! Keep up the good work!” James Elswick, Oldsmar, FL
“The first technician did not answer my questions as thoroughly as I would have liked, so I called the main office and they were polite and friendly. I felt much better after doing that and the second technician who did all the work was excellent! He was prompt, hard working and very polite. He was great!” Toni Bradley, Tampa, FL
“The two technicians who came here worked hard and nonstop to complete the job in the time they estimated. And Jim went out of his way to provide a portable AC so I was comfortable in a second floor bedroom overnight. Thanks to the three of them.” Evelyn Dunbar, Tampa, FL
“Matt was amazing helping us get our new AC unit. Mark was outstanding pulling out the old and installing the new unit answering every question possible. We are Acree customers for life!” Howell Blankenship, Trinity, FL
My air conditioners were shot. I called (name of AC company listed deleted by Acree) and they said that I needed 2 new AC units. We agreed on a number and the work was to start Tuesday. It was the Saturday of the home show and my wife and I went to check others out. I talked with Jim Bradford and he agreed to come to the house on Sunday at 4:00 to check it out. He did a bunch of measurements and recommended we increase the number of return ducts that we had. He agreed to do the job at the same price and I cancelled the other company. The crew showed up on Tuesday and I am perfectly satisfied with the ways things went and with my new system.” Keith Margelowsky, Tampa, FL
“Men were very polite and courteous. Answered any questions I had – were here about 3 hours and then I was in business (whew) – It was very HOT! Did a good clean up job also.” Catherine Panzarella, Largo, FL
“All employees were very knowledgeable and professional at all times. Matt explained all our choices and options and the installation team went above and beyond what was expected.” Marie Barker, Tampa, FL
“Everyone was great. Jared was very thorough in his examination and explanation. Matt was patient and thorough in “educating” me on cost options. Dennis and Joe worked long and hard and kept good humor even though they worked in a hot and tight crawl space AND they left my house cleaner then they found it … AND my house is COOL! Danell Deberg, St. Pete, FL
“Mark was very professional. He installed both of our units. It’s people like him that make me more than willing to recommend Acree to others.” Joe Sutt, Tampa, FL
“We had an incredibly bad experience in the past but your company has now made good on everything that was wrong. We are very pleased with the installation of our new unit and ductwork. The installers were great – answered all our questions and were very professional. Tim did a great job explaining all our options when we purchased the unit. Totally different experience than the last go round.” Kathleen Cloonan, Lutz, FL
“When I called Acree, the phone was answered by a real, live, personable, professional person not a machine. The rep was professional and had answered all the questions I had. The installers were courteous and professional and finished the installation in the rain.” Richard Denning, Largo, FL
“The knowledge of the technician was impressive. They gave us great useful tips. We would recommend you to all our friends.” Jennifer Baylor, Riverview, FL
“We were very impressed with all aspects of your company. Aaron and Joe were polite, efficient and very sympathetic to our non-AC condition – working a very long day to provide us with comfort. We are also positive that installation was done properly and care taken to protect our home. Your warranty and assurance that our system will last makes spending so much easier to justify. Again, the work ethic your company instills in your employees was evident when Joe came back with Chris. They were always polite and worked quickly and efficiently. We are very satisfied with our new system and especially the way in which you all handle your customers. We will certainly recommend you to anyone we know. Thanks to Chris for coming in on his day off to finish.” Krystal Eagan, Riverview, FL
“We were very impressed with the tech’s representing your company. They were very pleasant to have in my home.” Franchelle Ward, Plant City, FL
“The technicians worked very hard all day and into evening. Answered any questions we asked.” JoAnn Rueger, Dunedin, FL
“I was so impressed with the workmanship these guys took the time to do. I have never had anyone in my home that took as much care as they did to keep everything clean. Thank you so much.” Sharon Odum, Plant City, FL
“So far we are satisfied with the new unit. Everyone did their job professionally and in a friendly manner.” Patricia E. Sinor, Oldsmar, FL
“I was impressed by the attention to detail rendered by all of your representatives. Their ability and determination to not be distracted from their work is somewhat amazing.” John Henry, Tampa, FL
“Lance’s dedication – he spent more than 3 hours with us. Did a great job explaining all the options more importantly he listened to what we wanted in a system. You were the only ones willing to install 2 additional returns to improve the air circulation.” Jerry Rodriguez, Clearwater, FL
“Robert and Benjamin were very polite, knew what they were about and answered all our questions. We love them – great job guys!” Yvonne and Joanna Habis, Tampa, FL
“From the initial safety inspection to the installation of a new system by Aaron and Justin – everyone was very professional and courteous. We very much appreciated how thorough Aaron is – with his explanation of everything he did with the install.” Jane Thompson, Land O’ Lakes, FL
“The attention to detail of the installers and the thoroughness they displayed to get the job done right was impressive” Steve Kennedy, Safety Harbor, FL
“Thank you for taking the time to meet with me and go over the options for installing a new AC unit in my home in Largo, Florida. I was very impressed by your presentation of the product available and the services Acree provides during and after installation. When I met with a Progress Energy Representative to do my home energy audit, we discussed the new unit I was looking to install. One of the things the representative mentioned was whether or not you did a Manual J inspection. She mentioned that this was an accurate measurement for the needs of my house and that a reputable company would do this as part of their assessment. The other companies I spoke with did not do this measurement to the detail that Lance did. I also felt that Lance did not pressure me to purchase the unit and did not “nag” me with repeat phone calls on my decision. Lance gave me time to speak with other companies to compare units and services. I am not a person who makes major decisions without doing some research and comparative shopping. I look forward to many carefree years of service with my new unit being installed by Acree Air Conditioning.” Judy Cote, Largo, FL
“No problems. We even got a scratch and dent (they offered and we accepted) – it came with a good discount which we appreciated.” Barbara Burnham, Dunedin, FL
“I am retired military and I don’t impress easily but the professionalism displayed by the two techs who installed my AC was above and beyond. I was extremely impressed. Thank you.” Dennis Verkest, Valrico, FL
“The service representative was very friendly, polite and thorough. He did far more in his inspection of our current system than any of the other companies we got estimates from. He did not just try to sell us a brand name, but a good system that fit our needs. The installation team was also polite and friendly. They did a very good job and treated my home and my new system with respect. It was nice not to feel uneasy about having strangers in my home. I will definitely recommend Acree to anyone I know with AC problems and will use Acree for all my future AC needs.” Jamie Wilder, Palmetto, FL
“I was pleased about the way everything was handled with the installation of the system and was very happy and pleased with the technician. I would gladly recommend your company to everyone.” Flarria Cross, Tampa, FL
“I was surprised that my old unit (Carrier) only lasted from spring of 2002. We have only lived in the house full time since October of 2008. Previous to that was only part time as I had not retired yet. I would definitely recommend you to anyone - I already told my daughter to use you!” George Lokkard, Palm Harbor, FL
“When the system that I paid for was not available in the morning of the installation, a higher grade system was put in its place. And our schedule was for installation on Wednesday but was moved back to Monday AM because Jim was concerned about my 90 year old Mother being without heat an additional day – thank you so much!” Mary Pritchard, Tampa, FL
“Great job by all – terrific experience!” Nathan Hunter, Tampa, FL
“Mark and Justin were true professionals. I will recommend Acree to anyone with any AC needs!” Rick Murray, Clearwater, FL
“The installer was extremely polite and efficient. Finished the job the day after the sale. Well done!” Christopher and Christina Peluso, Brandon, FL
“I appreciate your response to my request for service because I contacted 3 companies over the internet and you were the only one to call me to set up a service call and get my business.” Henry Pniewski, Palm Harbor, FL
“For the job that they had to work with I thought they did a good job” Bonny Wescutt, Clearwater, FL
“I was impressed by the honesty and candor. I have already recommended you to friends.” Jack S, Tampa, FL
“Yes, I highly recommend you!!!” Helen Taylor, St. Pete, FL
“Your whole staff was very prompt and efficient and worked very hard!” Lori and Rod Boggs, Tampa, FL
“Installation techs were great – polite and professional. They were wonderful and stayed to complete the work. They even asked my husband if they could get lunch for him. Will use you in the future.” George and Christine Hersey, Tampa, FL
“All of the technicians and representatives that have come to my house have always been extremely polite and professional. I would definitely recommend Acree to a friend.” Michael Juno, Clearwater, FL
“Follow up service has been excellent” Lenny Gurvich, Tampa, FL
“Extremely happy with your employees, service and work ethic” Leslie Stevens, Tampa, FL
“The man that installed our AC unit was very courteous and polite. He worked very hard by himself and got the job done. The thermostat is wonderful and you can read it. Thanks for everything. The house is warm tonight – thanks to you.” Marion Holland, Tampa, FL
“The two gentlemen that did our unit were just wonderful. Very courteous. When the inspector came to inspect the unit, he said it was the best job he has ever seen. He was very impressed. Thank you!” Miguel Rosado, Tampa, FL
“Both Aaron and Mike Clark were very professional and they both did a great job” Earl Gibson, Lakeland, FL
“Aaron and Robert did a fantastic job. Professional throughout. Mike, our initial tech and salesperson was helpful, polite and helped us get a great deal on the unit. Thanks to all 3!” Carl Grimes, Clearwater, FL
“Lance, the salesman, was very personable and pleasant. He was very knowledgeable both with the product and the company he represented. Rick, the installer was very neat and personable. He always wore the protective covers when he entered the house. He worked very hard and knew his product well.” Anna Purtee, Riverview, FL
“Upon searching for an air conditioning company, your website stood out from the rest. With the flexibility and accolades noted in your advertisement, Acree Air Conditioning was exactly what my husband and I needed. Our experience was extremely positive and we will spread the word!” Harvey and Bettina Haynes, Tampa, FL
“Workers were very polite and worked hard. Everyone did a great job. Thanks!” Jim Amein, St. Pete, FL
“On two occasions now, just a classic example of customer service and professionalism. Both Jim and our installation tech were credits to the Acree brand and my wife and I have recommended Acree in the last 60 days! You indeed have kept your promise to serve your customers and we appreciate your team and your company vision.” Bob Morrison, Tampa, FL
“I just wanted to let you know that it was refreshing to have someone explain how air conditioning works, certain units for different applications, bigger not always better. Jim, my salesperson handled everything with such professionalism, he explained where I could understand how everything worked. He showed me the inside of my old AC – oh my! It was full of mold. We bought a new unit and it was installed the following day! No fuss or mess! My electric bill shows a decrease already. I want to thank my salesperson, installers and office personnel for all their professionalism and help. Thank you very much.” Colleen and Jim Hall, Masaryk Town, FL
“Your service personnel that installed the new AC stayed until 9 PM to finish the installation. Thank you. They were very neat.” Jack Jones, Tampa, FL
“I have been satisfied with your service for many years and my mentioning you to others in our park has helped some people. I believe you should advertise more in Tarpon Village.” Edwin Tostige, Palm Harbor, FL
“I’m very pleased with my new unit!” Carole Black, Tampa, FL
“Very pleased with the crew that was here (everyone else also) they always took the time to answer all of my questions and explain what they were doing and why. Thank you for a great job, we are happy with the work.” Allen and Laurel Parsons, Largo, FL
“My experience with Acree was and has been always superb.” Lee Sanders, Riverview, FL
“The service was excellent!” Marjorie Williams, Plant City, FL
“All four of the installers were great bunch of fellows. I was not worried about them in or around the house. Would give them all an A+. Keep up the great work you do and I would recommend your company to all my friends.” Mary Thalman, Largo, FL
“Great JOB! Would recommend you to all my friends.” Howard Ackerman, St. Pete, FL
“We already recommend you to our friends” Mike and Jill Zeruos, Tarpon Springs, FL
“The guys were terrific – polite, friendly and very efficient.” Sally Startzel, Largo, FL
“The installers worked endlessly – they would have stayed all night to finish the installation if I had not insisted they go home. All ended wonderfully – AC works great. Certainly would recommend Acree." Marge Turney, St. Pete, FL
"My name is Tom Penman and your company just finished installing a new compressor and surge arrestor on my Air Conditioner, which I bought from you in April '09. Neilsen was my tech and I want to express my appreciation for the professional and thoughtful manner in which Neilsen did his job and communicated to me. I know you are proud of him, but I wanted to weigh in myself on his behalf. In addition, I want to commend all your staff from Troy through client care for their professionalism. Most of all, I want to thank you for the decision you made to replace the compressor at no charge even though technically my system fell out of warranty a few months ago. Now that my system is whole again, I have signed up to be a platnium club member and look forward to doing business with your company for many years to come. Once again, thank you!" Thomas C. Penman, St. Pete, FL
"Everything about Acree impresses me from the answering of the phone to the final result. Your techs are very good at their tasks." Norman Rishel, Clearwater, FL
"My husband and I were very happy with everything. Your workers were very efficient, helpful and polite. They explained everything we needed to know" Dorene McKaig, Darby, FL
"We are very pleased with the service and quality of work the installers did for us. Everyone was polite and very professional. We will recommend your company to our friends and neighbors. Thank you for being there for us." Bruce and Margie Glaves, Largo, FL
"Installers arrived over an hour later than we were told. We were told about your club membership but received nothing telling us how to join. Mike Clark did a great job explaining options to us. I was impressed you were able to install our new unit the same day." Bill Newton, Valrico, FL
"I was really impressed with the Honesty, Kindness and Friendliness of the staff. We are very happy with our new system. Thank God it's nice and cool - we have been so hot in our house for actually the whole hot summer. Thanks again Acree Air." Martha Moore, Lakeland, FL
"The guys that did the installation were very nice guys. And they worked hard to get the job done." Mary Ann Cox, Largo, FL
"All is good very good company!" Kenneth Ledlie, Pinellas Park, FL
"When the city inspector came and went into the attic then returned down and when we informed her that Acree did the install, she said if she knew that first, she would not have had to go into the attic to inspect the installation!! Good job!" John Soyka and Barbara Wolfgang, Lutz, FL
"Robert and Aaron were very good. I would recommend them and Acree to anyone. They were very professional." Steve Franks, New Port Richey, FL
"We were pleased with the on-time efficiency of your staff. The job was done well under what had been estimated. The house is cool again and we will certainly recommend your company." Carol Burnell, Lutz, FL
"Both Justin and Rodney were very professional, courteous, and very hard workers. These guys including your tech, Mike, represent your company very well. All I can say is THANKS!" Terry Starr, Tampa, FL
"We were impressed with Matt who explained why we needed to replace our Heat Pump. He was very knowledgeable of the product and what an improvement we would experience with a new unit. The installers and assistants were very courteous and did a thorough and professional job. We were surprised that it was all done in such a short time. We will definitely recommend Acree to our friends, so please send us some business cards for our friends. Thanks." John and Jeannine Seals, St. Pete, FL
"We were very impressed with the superior installation and neatness by Dee and Andy. We were also impressed by a very knowledgeable tech who was our introduction to Acree. Also, a very capable Michael Clark who finalized the purchase. Stacy's delightfull personality started the whole procedure. Many thanks!!" Corrine and Irwin Fairfield, Palm Harbor, FL
"Appreciate staff working to fine tune system (new duct system) and water out flow from air handler after the initial installation." Pat and Terry Jennings, Clearwater, FL
"I was impressed from the time the original tech arrived at our home. He was very informative and explained all our options in layman's terms. One call to the home office by Mike is all it took. I was very surprised to find out that the new system was going to be installed the same day, especially on a Holiday Weekend. Keep up the good work. I will recommend you to all of my neighbors and friends." Christopher Brand, Wesley Chapel, FL
"Your workers were great. They never stopped to eat or take a break. Explained everything - no stone unturned. Thank you so very much." Lucinda DesChamps, Seffner, FL
"Robert and Ben came to our house. They are a great asset to your company. Because of these men, who were everything described by your marketing and more, I would highly recommend your company. Thank you for your help!!" Mary and Craig Kubiniec, St. Pete, FL
"From beginning to end everyone did an excellent job. We are definitely pleased and have already recommended you to a friend. We would like to say a special thanks to Jack, Sabrina and Michael." Mitch and Theresa Harvill, Plant City, FL
"We had your service representative at our home yesterday and I feel that this person did such an excellent job that I just had to pass on to Acree management what a great job he did of servicing our air conditioning unit and cleaning of the coils. Not only was his service of an exemplary quality, but he was very polite and knowledgeable and cleanly attired. Acree can truly be proud of this man representing their company. I am speaking of Ronald Briggs and I prefer to have him to do all service calls to my home next time, should I need service. It is unusual for me to write such a letter as this, however, the happiness I feel after having my unit serviced by such a person as Mr. Briggs, I feel, must be acknowledged to management. You have a right to be proud of this representative." John H. Sommerville, Largo, FL
"Just wanted to thank you for the excellent service you and your company have given us. It is greatly appreciated and we are very pleased with everything. So once again thank you so very much!" Ella J. Baker and Bud Johnson
"We had a service call a few days ago. We found out about your company from the Homeshow in St. Pete and since we needed service and the price was right, we scheduled an appointment. I was pleasantly surprised when Matt showed up on time, explained about the company and himself, and explained what he would be doing before proceeding to show me, on my air conditioner, what was wrong and how to correct it. He was extremely well mannered, even when my kids badgered him with questions (I'm not sure if you've ever had a 3 year old pepper you with questions, but it can be trying at times) and cleaned up after himself. I don't feel that I was taken advantage of and I understood what he was doing and why, which made me feel better about purchasing the products he recommended. Because of the fantastic customer service and service I received from Matt, I plan to come back to Acree for all my air conditioning needs. I hope we will be as lucky to get as competent peop le with other home services (plumbing, electrician, etc) as we were to get Matt and Acree for our AC needs." Tammy Mangrum, Riverview, FL
"This last Saturday, May 10th, Lance came to our home to service our A/C unit. As luck would have it, I had a bee hive mishap earlier that morning, hundreds of bee's were flying around the house. Lance said it was no problem, and that he would go ahead and do the service call. After checking the inside unit, he then went out to service the unit out there. Everything was going fine until my wife came running into the office saying, " the A/C guy just started yelling and running to his truck!" I feared the worst and went out to check on him. He had only got stung twice. I asked him how much he had left to do and he said just to finish bolting everything back up. I told him to forget it and that I would finish for him. He would have no such thing, he wanted to finish the job. Well we suited him up in a full suit and let him continue on. This kind of commitment is really unheard of in our modern times. It is easy to say that an em ployee is friendly and well mannered, but to say that your employee will go the extra mile to make sure the job is done and in any conditions, is above the call of duty. Service like this built your company and the same service will keep Acree Air around for a long time to come." Rik and Becky Rexroad, Largo, FL
"I am very impressed with the service - to go from a hot stressful feeling to cool comfort was great and in one day. Thank you so much. Acree customer forever!" Janet Hill, Riverview, FL
"Wow! I have never dealt with a company or their representatives that were so professional. Everything was by the book. Amazing!" Cindy Alexander, Plant City, FL
"Matt was our service person who diagnosed our problem and suggested we replace our unit. We were prepared to hear this and he was very professional, taking us through the process. Our service technicians were Pete and Rodney and they were also very professional. They answered my million questions and completed the work very well. We could not be HAPPIER with our service. Thanks to all!" Debbie Zahn, St. Pete, FL
"Our A/C went out of service on Monday evening 7/12/10. I called your company at 7:05 on Tuesday morning and spoke with Ronda Kyler. I was immediately comfortable with the telephone business transaction, and could sense that my perception of Acree being a reputable organization was on the mark. Later that afternoon, I had the pleasure of meeting Neilsen McKay and watching him diagnose the defective components of the A/C. Indeed, I was truly impressed with his in depth knowledge and outstanding professionalism! The necessary repairs were made in short order and here we are again with a cool and comfortable home! My wife Pat and I are now "club members" and look forward to a continuing relationship with your company. We just wanted you to know how favorably we were impressed by Ronda and Neilsen and convey our gratitude for the exceptional service." Pat and Jim Hurlbutt, Valrico, FL
"Pete and Rodney are friendly, happy, hard working, and knowledgeable young men. Everything now is working just great!" Harry Stock, Palm Harbor, FL
"Excellent job done, both techs were very professional" John Fyfe, Clearwater, FL
"Danny & Ben are very good. Great salesperson- very good install." Tom & Penny Uhlich, Palm Harbor, FL
"Pete and Rodney did an excellent job. No question was too much or too many." Andy Meyer, Tampa, FL
"The install techs a little outside arrival window - no big deal. They finished work same day with expert service and technical ability. They ensured no mess was made and cleaned up perfectly. 2 super employees!" Jim Buckly, Tampa, FL
"Forgot their names but the two guys that installed our unit did a very impressive job - neighbors couldn't get over what a good job they had done. Also, Mr. Gibson that sold us the unit was very professional." Shirley Shanholtz, Bayonet Point, FL
"The teamwork that the installation crew used was wonderful. My air handler was difficult to install and since this took longer than expected a different team arrived towards the end of the install to help complete the work. This demonstrates the commitment to excellent customer service that a company has when teams work together to complete a job. Based on my experience, I look forward to using Acree Air Conditioning for all my heating/cooling needs." Thomas Mabe, Seffner, FL
"Excellent!" Peter Tartaglia, Largo, FL
"From the quote to the installation we had a wonderful experience. The two technicians (Pete & Rodney) were terrific. They worked non-stop and work very well together. It was refreshing to see this. Thank you." Annette & David Billingsley, Tampa, FL
"Great Service, Great Job. Thanks." Mike & Leslie Stephens, Tampa, FL
"The two men (Pete & Rodney) were excellent workers. They worked non-stop for about 10 hours. They were also polite and very personable. We will definitely recommend your company to others." Linda Cowart, Clearwater, FL
"Aaron & Walt are superb technicians! They answered all my questions and addressed professionally all my concerns. Both are outstanding, hard-working individuals that represent Acree Air extremely well. Thank you!" Edwin Ortiz, Brandon, FL
